Practical Insights on IVR

Proven: Video Changes Farmer Behavior Better than IVR or SMS

Proven: Video Changes Farmer Behavior Better than IVR or SMS

Published on: Sep 20 2024 by Guest Writer - 3 Comments
Agricultural advisory services generally rely on interpersonal knowledge transfers by agricultural extension agents who visit farmers to provide information. This...
Giving Thanks to 8 Communications Platforms that Changed ICT4D

Giving Thanks to 8 Communications Platforms that Changed ICT4D

Published on: Nov 23 2023 by Wayan Vota - 7 Comments
Today in the USA it is the Thanksgiving holiday, which historically was a day we gave thanks for a bountiful summer harvest and successful preparations for winter....
Use Interactive Voice Response to Reach More African Women

Use Interactive Voice Response to Reach More African Women

Published on: Jul 21 2022 by Guest Writer - Comments Off on Use Interactive Voice Response to Reach More African Women
An extract from Strong Connections As we wind our way slowly through the market in Accra, we stop to visit several clients of Opportunity International Savings...
IVR is the Killer App for Development Service Customer Acquisition

IVR is the Killer App for Development Service Customer Acquisition

Published on: Jun 16 2022 by Guest Writer - Comments Off on IVR is the Killer App for Development Service Customer Acquisition
In low and middle income countries, ICT4D interventions have been used to improve outcomes in sectors such as health, agriculture, and education. Several such interventions...
10 Digital Health Technology Solutions for Global COVID-19 Response

10 Digital Health Technology Solutions for Global COVID-19 Response

Published on: Mar 11 2020 by Wayan Vota - 3 Comments
Global coronavirus infections now exceed 120,000 confirmed cases in 119 countries, with over 4.300 deaths from COVID-19. There are also more than 66,500 people...
Can We Use IVR to Improve Care of People Living with HIV and AIDS?

Can We Use IVR to Improve Care of People Living with HIV and AIDS?

Published on: Feb 19 2020 by Guest Writer - Comments Off on Can We Use IVR to Improve Care of People Living with HIV and AIDS?
The last decade has seen a rise in the use of mobile phones in developing countries. In the paper, Supporting Treatment of People Living with HIV / AIDS in Resource...
Is the Era of SMS Dead? Long Live Interactive Voice Response!

Is the Era of SMS Dead? Long Live Interactive Voice Response!

Published on: Aug 21 2019 by Wayan Vota - 1 Comment
The death of SMS text messages has been foretold many times in the past. However, they are still the best low-tech way to reach everyone with a mobile phone. Or...
When Is the Best Time to Send IVR and SMS Messages to Farmers?

When Is the Best Time to Send IVR and SMS Messages to Farmers?

Published on: Jul 24 2019 by Guest Writer - Comments Off on When Is the Best Time to Send IVR and SMS Messages to Farmers?
While India‘s total fertiliser consumption is less than the global average, it is the second largest consumer of urea (a nitrogen based fertilizer) in the...
How a Mobile Phone Game Found 50,000 High-Quality Client Leads

How a Mobile Phone Game Found 50,000 High-Quality Client Leads

Published on: May 22 2019 by Guest Writer - Comments Off on How a Mobile Phone Game Found 50,000 High-Quality Client Leads
Climate change has been a growing challenge in Madagascar, with smallholder farmers being particularly affected by increasingly frequent climate shocks. Climate...
Which ICT4D Solution is Best for Your Project?

Which ICT4D Solution is Best for Your Project?

Published on: May 08 2019 by Guest Writer - Comments Off on Which ICT4D Solution is Best for Your Project?
When you buy electronic hardware like mobile phones or laptops, you check reviews, comparisons, test videos, and other resources typical for consumer products. ...
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