Practical Insights on Interactive Voice Response in International Development

Practical Insights on Interactive Voice Response

RASP-IVR: Ultra Low-Cost Interactive Voice Response Solution

Published on: Feb 20 2019 by Wayan Vota - 1 Comment

Interactive Voice Response (IVR) systems have demonstrated that they provide an opportunity for a low-literate audience to express themselves and interact with...

Beware the Mobile Phone Hardware Quality Divide for Rural African Women

Published on: Sep 20 2018 by Wayan Vota - 12 Comments

We all can celebrate the massive adoption of mobile phones across the African continent, and be astonished at the rapid uptake of smartphones in countries like...

Alexa, When Will Natural Language Processing Revolutionize ICT4D? Your Weekend Long Reads

Published on: Jan 27 2018 by Steve Vosloo - 1 Comment

While ICT4D innovates from the ground up, most tech we use comes from the top. Yes, it takes a little time for the prices of commercial services in Silicon Valley...

Digital Technologies for Resilience in Asia-Pacific

Published on: Jun 26 2017 by Josh Woodard - 2 Comments

We live in an increasingly volatile and uncertain world. The risks to much of the world’s population that stem from climatic, political, and economic fluctuations...

How Interactive Radio Can Improve Feedback and Accountability

Published on: Jun 19 2017 by Wayan Vota - 1 Comment

Farm Radio International’s Listening Post is a methodology for collecting real-time, unfiltered feedback from farmers through a multi-channel platform linked...

The Blind Spot of SMS Projects: Constituent Illiteracy

Published on: Aug 03 2016 by Guest Writer - 5 Comments

With the overwhelming optimism around mobile phone-based communication technologies, it is reasonable to ponder: Do literacy levels pose a serious limitation to...

Yes, Farmers Do Use Mobile Phones for Market Prices

Published on: Jun 27 2016 by Guest Writer - 3 Comments

Farmers in Malawi had free access to market prices via mobile phones for about three months using HNI’s 3‑2‑1 Service. Usage data was rolling in. And...

The Low-Tech Way to Reach Everyone on Earth

Published on: Jun 13 2016 by Natasha Beale - Comments Off

We often focus on new technologies – developing the newest app or handing every teacher a tablet – as if they are magic bullets to solving the world’s...

4 Innovative Ways The Renewable Energy Sector Is Using Mobile Technology

Published on: May 30 2016 by Guest Writer - 5 Comments

While NGOs increasingly use mobile technology for monitoring and evaluation, in emerging markets like Kenya, businesses are also using mobile solutions to both...

Free UNICEF Course: How to Use RapidPro for Powerful SMS, IVR, and Social Media Campaigns

Published on: Apr 04 2016 by Tech Change - Comments Off

Looking to launch a health education campaign, survey youth about issues in their community, or poll school teachers and receive reporting data? RapidPro might...

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