7 Reasons Why Satellite Broadband Will Connect the Unconnected
National governments, international institutions, and the private and public sector have all acknowledged the importance of bridging the digital divide to foster...
1.5 Billion Reasons You Need A WhatsApp Business Strategy for Your Programs
Facebook recently announced that WhatsApp has more than 1.5 billion monthly active users – 20% of the world’s population! – sending more than...
Reinventing the Call Centre for Better Healthcare Services in Uganda
Uganda is one of the youngest countries in the world with 81% of Uganda’s population under age 35. Public health programs in Uganda are constantly faced with...
Which African Governments Spy on Technology Users the Most?
Governments can legally spy on their residents in many ways, most of them hidden from our purview. However, telecommunications companies, now often a target of...
I Made a Facebook Chatbot And You Can Too
When I first heard that Facebook Messenger was introducing chatbots, I immediately thought back to junior high summers.
Back then I was spending a lot of time in...
Our Experiment Using Facebook Chatbots to Improve Humanitarian Assistance
It must have been above 40 degrees Celsius that afternoon in Maiduguri, Nigeria. Hundreds of people were waiting to cash the mobile money they receive from the...
Why Aren’t You Using Facebook Groups for Greater Engagement?
Recently, I was talking with a Philippine rice farmer about the new agricultural practices he was using to achieve large crop gains on his farm. Surprised at his...
How to Have an Effective Facebook Page for Civil Society Organizations
Social media, specifically Facebook, use is growing rapidly around the world. It is becoming one of the most popular sources of information, even in poor Southeast...
USAID Guide: Strengthening Civil Society through Social Media
Social media may be passing television as a source for news around the world.
A Reuters Institute for the Study of Journalism report found that over 28% of 18–24...
What About Facebook Messenger Chatbots for Development?
Bolsa Familia is the Brazilian Government program for conditional income-transfers serving 14 million families living in poverty throughout the country.
However,...
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